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    2. Credit Union & CUSO Customers

      With members at the heart of their mission, learn why credit unions and CUSOs leverage nCino to deliver member value and service.
      Vienna, VA
      Asset Size
      $97 billion
      Navy Federal CU
      “With nCino, our employees can service members with key insights gained on the digital banking platform. We want to provide an experience that is quick, effortless and enjoyable.”
      Dave Ledwell,
      SVP, Consumer and Business Lending
      Dearborn, MI
      Asset Size
      $5 billion
      DFCU Financial
      “With the addition of our Business Banking department and nCino, we can better support our members by being the only financial institution they need for life.”
      Lesli Matukaitis,
      Senior Vice President of Corporate Banking
      Beavercreek, OH
      Asset Size
      $4.4 billion
      Wright-Patt Credit Union
      “The Bank Operating System allows us to focus on the right tasks, and frees up our team to serve members and grow their business with us.”
      Scott Everett,
      Vice President of Member Business Services
      Portsmouth, New Hampshire
      Asset Size
      $3.4 billion
      Service Credit Union
      “Moving to nCino supports our mission to automate manual processes across the institution, freeing our employees to focus on more strategic activities.”
      David Weed,
      Assistant Vice President of Business Services
      North Highlands, CA
      Asset Size
      $2.9 billion
      SAFE Credit Union
      “With nCino we will be able to provide faster loan decisions and better solutions for our members.”
      Colin Paterson,
      AVP Commercial Lending
      Benton Harbor, MI
      Asset Size
      $2.8 billion
      United Federal Credit Union
      “Our partnership with nCino may be one of the single most important decisions we will have made as a credit union.”
      Gary Easterling,
      Board Member and Retired CEO
      Palo Alto, CA
      Asset Size
      $2.6 billion
      Stanford Federal Credit Union
      “nCino will help us deliver additional value to our members; granting our employees a comprehensive view of each member relationship and transparency into the loan portfolio.”
      Becky Manasseri,
      Head of Lending Systems
      Corning, NY
      Asset Size
      $1.5 billion
      Corning Credit Union
      “With nCino, we eliminate manual tasks in favor of streamlined automation, all while increasing transparency within our organization and to our members.”
      Todd Strong,
      Supervisor of Commercial Credit Analysis
      Rapid City, South Dakota
      Asset Size
      $1.41 billion
      Black Hills Federal Credit Union
      “With nCino, we can service our business members effectively and provide them an experience that is quick, effortless, and enjoyable.”
      DeeAnn Dietrich,
      SVP Chief Lending Officer
      Bremerton, WA
      Asset Size
      $1.3 billion
      Kitsap Credit Union
      “With nCino’s ability to aggregate data and apply analytics - such as on the probability of default – Kitsap is able to create reports that otherwise would have been both cost and time prohibitive.”
      Tony Bulerri,
      VP of Business Lending
      Albuquerque, NM
      Asset Size
      $1.1 billion
      U.S. Eagle Federal Credit Union
      “nCino data is extremely powerful, and the usefulness of the data is invaluable when evaluating past performance and planning for the future.”
      Jacob Armijo,
      Loan Portfolio Manager/Credit Analyst
      Ithaca, NY
      Asset Size
      $1 billion
      CFCU Community Credit Union
      “With nCino’s platform, we’ll be able to configure processes and workflows to best fit our institution’s unique needs. At the same time, the technology will create internal transparency and accountability around the status and ownership over each activity, allowing us to ultimately better serve our members.”
      Cathy Benson,
      Chief Lending Officer
      Ellensburg, WA
      Asset Size
      $752 million
      Solarity Credit Union
      “With nCino, we make a change, and on the static pool analysis we can see where the change will lead us and how those changes are affecting our performance. That is invaluable to us.”
      Ralph Cumbee,
      Chief Lending Officer
      Jacksonville, NC
      Asset Size
      $747 million
      Marine Federal Credit Union
      “They know their product, the reports are excellent and precise - exactly what I need. The customer service is outstanding, their can-do attitude is refreshing, and the results are impressive.”
      Petra Hudson,
      Quality Control Specialist
      Fresno, CA
      Asset Size
      $705 million
      Noble Credit Union
      “Having the ability to analyze our portfolio so effortlessly has made it so that we can say, with confidence, that we know our portfolio. It's truly been a game-changer for us.”
      Megan Thompson-Shultz,
      Retired Senior Analyst
      Colorado Springs, CO
      Asset Size
      $588 million
      Air Academy Federal Credit Union
      “Indirect lending uses nCino to review dealer performance, yield, frequency, and volume. The reports enable us to see red flags such as high delinquencies and understand why.”
      Paulette Zetterberg,
      Director of Enterprise Risk Management
      Kalamazoo, MI
      Asset Size
      $573 million
      Arbor Financial Credit Union
      “By staying within a single platform, and not having to jump between several systems or worksheets, we will drastically streamline each loan's workflow.”
      Kenny Leonard,
      Vice President of Commercial Loan Services Systems
      Romeoville, IL
      Asset Size
      $332 million
      Abri Credit Union
      “I feel a lot more confident as we progress and move toward CECL and how to create an ALLL model, and then create a copy of it in order to apply the different models to it.”
      Sarah Kiser,
      Senior Analyst
      San Diego, CA
      Asset Size
      $322 million
      Cabrillo Credit Union
      “This is it. nCino is what will help us produce those reports we need.”
      Margaret Morales,
      Former Chief Operations Officer
      Kent, WA
      Asset Size
      $305 million
      Cascade Federal Credit Union
      “nCino’s analytics are top notch and their client teams are so user friendly. We are increasing our utilization of their products as compliance requirements are increasing. Highly recommend!”
      Carl Roer,
      Chief Executive Officer
      Bellevue, OH
      Asset Size
      $305 million
      Firelands Credit Union
      “nCino has the burden of presenting a complicated process to a spectrum of people that may include many different backgrounds and handles it extremely well.”
      Brett Montague,
      EVP
      Golden, CO
      Asset Size
      $267 million
      On Tap Credit Union
      “With nCino we use data reconciliation and trending reports to better understand volume and growth as well as pull trending reports to show growth in important categories.”
      Bryan Thomas,
      Former VP of Lending and Operations
      Houston, TX
      Asset Size
      $220 million
      Energy Capital Credit Union
      “nCino is a really powerful tool the way it can aggregate data from all kinds of sources, it is just amazing to me.”
      Kanika Boutte,
      Chief Operations Officer
      Klamath Falls, OR
      Asset Size
      $177 million
      Pacific Crest Federal Credit Union
      “nCino is one of our trusted partners. They consistently exceed our service expectations while providing a comprehensive and user friendly platform to use for our analytics.”
      John Strauch,
      Loan Administration Manager
      Redlands, CA
      Asset Size
      $170 million
      Alta Vista Credit Union
      “I love nCino! They have THE best client support of any company I’ve ever worked with!”
      Kris Bussard,
      Chief Financial Officer
      Billings, MO
      Asset Size
      $163 million
      Billings Federal Credit Union
      “In advance of our recent NCUA examination, nCino’s client success team helped me create a report set for our examiners. I appreciate the efficiency and thoughtfulness they demonstrated.”
      Tom Boos,
      Chief Executive Officer
      Honolulu, HI
      Asset Size
      $89 million
      Hawaii Community Federal Credit Union
      “nCino has helped us develop our CECL model. They have a very extensive library of standard reports and a very robust report-writing functionality if you choose to create your own reports.”
      Dean Uemura,
      EVP Support
      Enumclaw, WA
      Asset Size
      $81 million
      White River Credit Union
      “I never knew how much I needed nCino, until I had it. Amazing product!”
      Christine Dorn,
      VP of Lending
      Portland, OR
      CUSO
      CU Business Group, LLC
      “We carefully considered the most cost effective solutions to extend quality service to our members. nCino’s platform accomplishes all of these needs; it’s a large toolbox filled with instruments and resources we can use in a variety of ways.”
      Larry Middleman,
      CEO
      Trevose, PA
      CUSO
      MBFS
      “nCino allows us to provide our member credit unions with one platform that ties together loan origination, document management and portfolio administration.”
      Mark Ritter,
      President and CEO
      Tallahassee, FL
      CUSO
      Member Business Solutions
      “nCino gives us the advantage of speed and quality. Credit union borrowers ultimately receive better loans because they will be delivered faster, with more transparency and through smarter decisioning.”
      Jim Gallagher,
      President
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